This should be done when a TPM-equipped client computer is recycled, or when the TPM owner has lost the TPM owner password. Physical presence implies a level of control and authorization to perform basic administrative tasks and to bootstrap management and access control mechanisms.Ĭlearing the TPM cancels the TPM ownership and resets it to factory defaults. Clearing an existing Owner from the TPM.To help protect against malware taking control of your computer's Trusted Platform Module (TPM) security hardware, computer manufacturers require users to establish "physical presence" before performing administrative tasks on the TPM, such as: Once done, this should help clear the TPM from operating system. ResolutionĮnable "RESET of TPM from OS" and "OS Management of TPM" option under System BIOS -> Security -> TPM Embedded Security page. This issue is likely to happen when you have options like "RESET of TPM from OS" or "OS Management of TPM" disabled in the BIOS.
On certain laptops or notebooks, when you attempt to clear TPM information you may receive the following error:Ġx80290300: A general error was detected when attempting to acquire the BIOS's response to a Physical Presence command. This article helps fix the error code 0x80290300 that occurs when you try to clear the TPM information.Īpplies to: Window 10 – all editions Original KB number: 2561178 Symptoms
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